Industrial program-controlled dispatch server with multiple modules for efficient automation and communication management.

Program-Controlled Dispatch Server JWDTC31-07

A digital program-controlled PBX is an enterprise communication system based on a programmable telephone switching platform. It consists of a main control unit, terminal telephones, and connecting lines, enabling efficient and reliable internal voice communication. The system supports multiple functions such as extension call forwarding, call handling, and call accounting and management, making it easy to operate and manage. It is well suited for small and medium-sized enterprises (SMEs), residential users, and secretary lines, offering flexible deployment, stable performance, and low maintenance requirements without the need for dedicated technical staff.

Widely used in：

MARINE ENVIRONMENT

HIGHWAY SHOULDER

SUBWAY STATION

TUNNEL

UNDERGROUND FACILITY

RAILWAY PLATFORM

MINING SITE

OTHERS

KEY FEATURES

Flexible Numbering Plan: Supports uniform or variable-length dialing for both internal and external lines.

Efficient Call Management: Features CO line group ringing, call pickup, and Music on Hold (MOH) during busy periods.

Automated Mode Switching: Automatically adjusts outgoing messages (OGM) and extension service classes based on work or off-duty schedules.

Multi-Party Conferencing: Enables conference calls for both internal and external participants.

Mobility & Transfers: Supports call forwarding to mobile phones and trunk-to-trunk transfers.

Comprehensive Billing & Reporting: Includes Call Detail Recording (CDR) and integrated billing management.

Busy Extension Handling: Provides camp-on and automatic callback notifications when extensions are busy.

Intelligent Routing: Supports Least Cost Routing (LCR) and smart outbound route selection to optimize communication costs.

Voltage	AC220V
Number of Lines	256 ports
Interface Type:	Computer serial port / Analog interface: a, b wires
Ambient Temperature	+10 to +40 °C
Dialing Method	DTMF (Tone Dialing)
Internal Switching Architecture	Digital system
Relative Humidity	20% to 70%
Installation Type	Desktop

PACKAGE

We ensure your product arrives safely. Each unit is housed in custom-cut, high-density foam within a robust corrugated box. Our packaging undergoes rigorous testing to meet industrial shipping standards, guaranteeing protection against shock, vibration, and handling stress.

FREQUENTLY ASKED QUESTIONS

1. How is a PBX different from a traditional phone system?

Traditional phone systems typically require a dedicated external line for each phone. A PBX, however, enables multiple extensions (internal phones) to share a smaller set of external lines, reducing costs. It also provides advanced business features like call transfer, auto-attendant, and voicemail.

2. What are the main advantages of using a PBX?

Cost Efficiency: Reduces the number of required external lines and offers free internal calls. Improved Productivity: Includes features like call forwarding, conferencing, and automated call routing. Centralized Management: Enables easy administration of extensions, call permissions, and call logging. Scalability: Allows the system to grow easily by adding more extensions or features as needed.

3. Who is a PBX suitable for?

PBX systems are ideal for small to medium-sized businesses (SMBs), schools, hotels, hospitals, government offices, and any organization that requires structured internal and external communication with multiple users.

4. What is an IP-PBX? How is it different from a traditional PBX?

An IP-PBX uses Internet Protocol (VoIP) to transmit voice calls over a data network. Unlike traditional analog/digital PBX systems, it offers greater flexibility, such as supporting remote extensions (softphones), easier integration with business applications, and often lower costs for long-distance calls.

Ideal for a wide range of organizations, including rural administrations, hospitals, military units, hotels, schools, and other enterprises and institutions. It is also well-suited for specialized communication systems in critical sectors such as electric power, coal mining, oil, and railways, where reliability and performance are essential.

The digital program-controlled PBX provides a complete communication solution for organizations of all sizes. The system integrates a central switching unit, terminal telephones, and connecting lines to deliver seamless internal and external communication. It supports flexible numbering plans, intelligent call routing, multi-party conferencing, and mobility features such as call forwarding to mobile devices. Automated management functions, including day/night mode switching, outgoing messages, and busy extension notifications, enhance operational efficiency. Additionally, comprehensive call detail recording and billing capabilities allow real-time monitoring and cost control. This solution is scalable, reliable, and easy to maintain, making it suitable for enterprises, institutions, and mission-critical applications across industries such as healthcare, hospitality, government, power, mining, oil, and railways.

JWDTC31-07 (1)