Touch Screen Console IP Phone JWDTB18P

The JWDTB18P is a professional communication device designed for industrial and enterprise environments. It features a flexible gooseneck microphone and HD hands-free calling, ensuring clear and reliable audio during daily operations.

With 116 programmable DSS keys and a 10.1-inch touchscreen, the JWDTB18P simplifies complex workflows, while Wi-Fi and Bluetooth connectivity provide flexible integration with modern networks. The device is equipped with an adjustable camera and an HD PTM handset, delivering superior audio and video quality for group conferences and collaborative meetings.

Fully compatible with the SIP protocol, the JWDTB18P is ideal for management offices, control rooms, or command centers, supporting functions such as video calls, two-way intercom, monitoring, and broadcasting. Designed for efficiency, reliability, and enhanced communication, it helps organizations improve coordination, decision-making, and emergency response capabilities.

Widely used in:
MARINE ENVIRONMENT
HIGHWAY SHOULDER
SUBWAY STATION
TUNNEL
UNDERGROUND FACILITY
RAILWAY PLATFORM
MINING SITE
OTHERS
KEY FEATURES

Highlights

1.20 SIP lines, 10-party audio conference,3-party video conference

2.Equipped with a PTM handset, standard/PTT handset is optional

3.Equipped with a gooseneck microphone for further sound pickup distance

4.Integrate a public address software to build a broadcasting system

5.Built-in adjustable 8 mega-pixel camera with a privacy cover

6.112 DSS softkeys on 10.1” touch screen

7.HD audio on speaker and handset

8.Support Bluetooth 5.0 and 2.4G/5G Wi-Fi

9.Video Codec H.264, support video call.

10.Dual Gigabit ports, PoE Integrated.

 

 

Phone Features:

1.Local phonebook (2000 entries)

2.Remote phonebook (XML/LDAP, 2000 entries)

3.Intelligent search for contacts and call Log

4.Call logs (In/out/missed, 1000 entries)

5.Caller ID Display  Speed Dial

6.Anonymous Call (Hide Caller ID)

7. Call Forwarding (Always/Busy/No Answer)

8.Call Transfer (Attended/Unattended)

9.Call Parking/Pick-up (Depending onserver)

10.Redial11.Do-Not-Disturb

12.Auto-Answering

13.Voice Message (On server)

14.10-party Audio Conference,3-party Video Conference

15.Hot Line

16.Hot desking

17.BLF

 

Deployment & Management

1.Auto-Provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP

2.PNP/TR-069

3.Web Management Portal

4.Supports the third-party communication APP

5.Supports Web, Telnet

6.Supports encrypted configuration files download with AES

7.Supports Web upgrade

8.Supports factory reset data

 

 

 

Call Features Audio
Call out / Answer / Reject HD Voice Microphone/Speaker (Handset/Hands-free, 0 ~ 7KHz Frequency Response)
Mute / Unmute (Microphone) HAC handset
Call Hold / Resume Wideband ADC/DAC 16KHz Sampling
Call Waiting Narrowband Codec: G.711a/u, G.723.1, G.726-32K, G.729AB, AMR, iLBC
Intercom Wideband Codec: G.722, Opus
Caller ID Display Full-duplex Acoustic Echo Canceller (AEC)
Speed Dial Voice Activity Detection (VAD) / Comfort Noise Generation (CNG) /Background Noise Estimation (BNE) / Noise Reduction (NR)
Anonymous Call (Hide Caller ID) Packet Loss Concealment (PLC)
Call Forwarding (Always/Busy/No Answer) Dynamic Adaptive Jitter Buffer up to 300ms
Call Transfer (Attended/Unattended) DTMF: In-band, Out-of-Band – DTMF-Relay(RFC2833) / SIP INFO
PACKAGE

Each telephone is delivered in robust, protective packaging designed to ensure safe transport and storage. The packaging uses impact-resistant materials and is clearly labeled for easy handling, with OEM and customized packaging options available to meet specific client requirements.

Desktop Stand (Angles 1): 309 x 214 x 187mm

Desktop Stand (Angles 2): 309 x 226 x 167mm

Gift Box Dimensions: 323 x 301 x 71mm

Outer CTN Dimensions: 624 x 383 x 348mm (10 PCS)

Quality packaging of the Touch Screen Console IP Phone JWA320i, showing the device securely packed with foam inserts for protection.
FREQUENTLY ASKED QUESTIONS
1.Q: What are the main advantages of this IP phone compared to a regular telephone or mobile phone?
A: The JWDTB18P is more than just a phone—it combines industrial aesthetics with intelligent communication. Compared to traditional phones, it delivers clearer and more stable internet calls, offers advanced business features (such as multi-party conferencing), and integrates seamlessly with mainstream IP telephony systems. Its elegant design also allows it to serve as a sophisticated piece of desktop art.
2.Q: Is it compatible with my existing phone system (e.g., 3CX)?
A: Yes, it is designed for broad compatibility. The JWDTB18P adheres to industry‑standard protocols and has been verified to work with major IP PBX and telephony platforms such as 3CX, Asterisk, BroadSoft, Elastix, and Zycoo. We recommend confirming with your system administrator or service provider before purchase.
3.Q: Is this phone suitable for home users, or is it only for businesses?
A: It is a versatile IP phone designed for multiple scenarios. For home offices or residential users, it offers exceptional call quality, an elegant desktop presence, and ease of use. For business users, it provides the required reliability, security, and rich business features.

The console is suitable for a wide range of application scenarios, including but not limited to command and dispatch centers, industrial communication systems, public broadcasting systems, video conferencing environments, security monitoring centers, and intelligent office management.

As both a manufacturer and solution integrator, Joiwo provides fully customized communication solutions, ranging from individual terminal devices to complete end-to-end system deployments. Leveraging our extensive in-house R&D and manufacturing expertise, we design and tailor hardware, software, and system architectures to meet the specific demands of diverse industries and projects.

Our solutions span a wide array of advanced communication technologies, including IP PBX systems, IP-based servers, intelligent phone self-diagnostics, Public Address and General Alarm (PAGA) systems, unified network management platforms, and Emergency Voice Communication Systems (EVCS). We also offer project-focused OEM and ODM services, ensuring seamless integration with client platforms, protocols, and operational environments.

With a focus on reliability, scalability, and rapid deployment, Joiwo enables organizations to build efficient, secure, and future-ready communication infrastructures, designed for mission-critical and industrial applications.

JWA320i (5)

Search
×